Return & Refund Policy
Last Updated: August 12, 2026
Thank you for shopping with Make Big Waves. Because our products are digital downloads and are delivered electronically, all sales are final.
Digital Products
All products sold through Make Big Waves are digital products, including but not limited to:
Ebooks
Digital journals and workbooks
Guides and PDFs
Templates
Audio downloads
Other downloadable digital content
Because digital products can be accessed, downloaded, and/or saved immediately after purchase, we do not accept returns, exchanges, or refund requests once an order has been completed.
All Sales Are Final
All purchases are final and non-refundable. By completing your purchase, you acknowledge and agree that you are purchasing a digital product and that you will not receive a physical item.
We do not offer refunds for:
Change of mind
Accidental purchases
Duplicate purchases
Failure to use or download the product
Lack of compatibility with your device or software
Purchasing the wrong product
Dissatisfaction with the product after purchase
Failure to read the product description before purchasing
We strongly encourage you to review the product description and any available previews before completing your purchase.
Technical Issues
If you experience a genuine technical problem that prevents you from accessing or downloading a product you purchased, please contact us so we can help resolve the issue.
If the issue cannot be resolved and the product cannot be delivered to you, we may provide a replacement file or another appropriate resolution at our discretion.
Incorrect or Missing Downloads
If you believe you received the wrong digital product or did not receive your download, please contact us with your order information. We will review the issue and work with you to provide the correct product when appropriate.
Contact Us
If you have a question or are experiencing an issue with a digital purchase, please contact us through the contact information provided on our website.
By purchasing from Make Big Waves, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.
Make Big Waves reserves the right to update or modify this policy at any time.